Communication Skills Question Bank
for Exam preparation

Q2. The final aim of negotiation is to:

1. reach an agreement
2. implement an agreement between two parties
3. end a dispute
4. win at all cost

Q3. Forecasting determines organizational:

1. performance
2. feedback
3. objectives and policies
4. budget

Q4. Grooming is a form of non-verbal communication that is:

1. hierarchical
2. arbitrary
3. subconscious
4. conscious

Q5. In general, human beings are:

1. perfect communicators
2. poor communicators
3. indifferent communicators
4. good communicators

Q6. Positive gestures are body signals that make you look:

1. arrogant
2. hurtful
3. nervous
4. relaxed

Q7. Oral communication is the interchange of _____________ between the sender and receiver.

1. signs and gestures
2. cues and clues
3. verbal messages
4. written messages

Q8. The word communication is derived from communis (Latin) which means:

1. oral speech
2. community
3. common
4. message

Q9. The principles of effective writing include:

1. accuracy
2. clarity
3. brevity, clarity and accuracy
4. brevity

Q10. Oral communication is also known as:

1. non-verbal communication
2. verbal communication
3. impersonal communication
4. face-to-face communication